Wednesday, March 3, 2010

Computers shouldn't make people feel like idiots

For those of us surrounded by the minutiae of computers all day, it’s easy to forget there’s a world of people out there who just don’t get it. And it’s not their fault. It’s ours.

Interesting article over on the 37 Signals design and usability blog. Some meta-analysis regarding the iPad. I really like this quote from Fraser Speirs:
The Real Work is not formatting the margins, installing the printer driver, uploading the document, finishing the PowerPoint slides, running the software update or reinstalling the OS.

The Real Work is teaching the child, healing the patient, selling the house, logging the road defects, fixing the car at the roadside, capturing the table’s order, designing the house and organising the party.
Fraser Speirs, Future Shock [2]

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