[V]endors like Microsoft, IBM, Siemens, Cisco and Hitachi construct the resident of the smart city as someone without agency; merely a passive consumer of municipal services – at best, perhaps, a generator of data that can later be aggregated, mined for relevant inference, and acted upon. Should he or she attempt to practise democracy in any form that spills on to the public way, the smart city has no way of accounting for this activity other than interpreting it as an untoward disruption to the orderly flow of circulation. ... All in all, it’s a brutally reductive conception of civic life, and one with little to offer those of us whose notions of citizenhood are more robust.
The true enablers of participation turn out to be nothing more exciting than cheap commodity devices, reliable access to sufficiently high- bandwidth connectivity, and generic cloud services. These implications should be carefully mulled over by developers, those responsible for crafting municipal and national policy, and funding bodies in the philanthropic sector.